FAQs

IF YOU STILL HAVE A QUESTION THAT ISN’T ANSWERED BELOW, PLEASE CONTACT US

HOW DO I REGISTER FOR THE 10 YEAR FROST PROOF GUARANTEE?
Simply retain your receipt and in the unlikely event of any problems please return to the stockist you purchased the item from.
WHAT DOES 'FROST PROOF' MEAN?
Frost proof means that the pot is manufactured to withstand prolonged cold and wet weather, including constant freeze-thaw actions, PROVIDED there is proper drainage. We recommend using matching pot feet for your plant pot. All of our frost proof pots are guaranteed against frost damage for 10 years, provided the pot has proper drainage. Look out for the 10 Year Guarantee symbol on all frost proof pots.
WHAT DOES 'FROST RESISTANT' MEAN?
Frost resistant means that provided the pot has proper drainage, i.e. by using pot feet to raise it off the ground, it will withstand most conditions. We recommend placing frost resistant pots in sheltered positions during prolonged cold and freezing weather, as water which permeates the body may cause damage under these conditions.
WHAT SHOULD I DO DURING THE COLDER MONTHS?
Where possible unless a pot is frost proof move it to a sheltered position. Ensure pot feet are used to improve drainage and prevent pots freezing to floor surfaces.
HOW MANY POT FEET SHOULD I USE?
Apta recommend using three feet on round pots, and four pot feet on square pots for balance.
HOW DO I CLEAN A NATURAL TERRACOTTA POT?
Simply use water and a stiff brush to remove algae or dirt. To reduce further discolouration always lift the pot off the floor with pot feet.

In the right setting a weathered terracotta pot can look very attractive. If you like this effect of natural ageing you can accelerate it by occasionally painting the outer surface with natural yoghurt or milk.
CAN I USE APTA PLANTERS FOR INDOOR USE?
All Apta pots are designed for outdoor use. However, you can use them indoors too. Apta recommends using a combination of pot feet and indoor saucers to help create a reservoir and prevent the possibility of moisture causing condensation or marks on carpet or other floor surfaces. In addition, Apta recommends painting the inside of the pot with a proprietary silicone sealant (available from most DIY stores). However please exercise caution, especially on valuable surfaces.
WHAT ARE THE ADVANTAGES OF PLANTING IN CONTAINERS?
  • Plant display is improved. Flowers, trees and shrubs are given extra dimension and interest, which can be tailored to your individual style.
  • Plants can be easily re-positioned within the garden, and taken with you when you move.
  • Containers are less susceptible to pest damage.
  • Excellent for improving bare or dull areas around the home or garden.
  • You do not need a garden. Display containers on window sills, balconies, near the front door and on paved areas.
  • Tender plants can be grown outdoors, and brought into a conservatory or a greenhouse during winter.